Frequently Asked Questions

Common Questions Asked by Our Customers

  1. Visit the homepage and choose your favorite category. Add products to your cart with one click.
  2. Go to “My Cart” to review your items and proceed to checkout.
  3. Click “Continue to Payment,” select your payment method, and complete the payment.
  4. You’ll receive a confirmation email once your order is placed.

Your order will be shipped to the address you provided using reliable courier services. All items are securely packed to ensure they arrive in perfect condition.

You will receive a confirmation email with your order ID and details once your order is successfully placed.

Kostech offers a wide range of beauty, laser, and slimming equipment available for purchase online. Our selection includes Hydra Facial, Microdermabrasion, RK Skin Tightening and Cautery, Derma Roller, Charment Pen, Diode Laser, PicoSure Laser 2-in-1, U Lipo 5-in-1 Machine, Cryolipolysis, G5 Massager, MNRF, Ultima Dr Pen A6, and more.

Yes, Kostech offers warranties on most products purchased online. The warranty period may vary depending on the specific machine.

We can assist you through a video call or a regular phone call. Alternatively, you can explore online tutorials or videos specific to the machine for further guidance.

We accept payments via Google Pay (GPay) and bank transfers.

Delivery time depends on the order quantity, product type, and logistics. We aim to meet    customer needs and ensure timely delivery. Typically, it takes 1 to 5 working days.

Our machines come with a 12 to 24 months warranty. If you receive the machine (based  on the delivery date), and it’s not working properly (excluding user error or damage), we will replace it for free ( within 2 day of receiving ). If the machine’s appearance is damaged, please take a photo or video and send it to us, and we’ll assist you in obtaining logistics compensation.

Most commonly used are Microdermabrasion machine; PDT spectrometer; RF microneedle;  ipl hair removal instrument; HIFU; Tattoo machine and many more.

Microneedling with a pen should typically be done every 4 to 6 weeks, depending on your skin’s needs and the specific treatment being done. This allows time for your skin to heal and regenerate between sessions. For more intense treatments, your provider may recommend longer intervals.

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